FAQs

What do I need to qualify?
• US government-issued photo ID and SS# or ITIN#.
• Three months of history with your current employer or current source of income.
• Deposits totaling at least $1,000 per month into a checking account that has been open for 90 days or more.
• No NSFs, excessive overdrafts, or negative balances on your current checking account.

How much can I be approved for?
You can be approved from anywhere between $500 to $5,000.

How do I make my payments?
Once you’ve made your initial payment in-store, future payments are automatically deducted directly from your checking account.

When do my payments begin?
Once delivery has been confirmed and you are in possession of your merchandise, your first lease payment will be scheduled to fall in line with your next pay date.

What if I have more than one source of income?
No problem. The online application allows for more than one income source to be included.

What are my pay off or early purchase options?
• Price + $10 payment processing fee (Acima Cash Price is equal to the Lease Amount).
• Early Buyout Option allows you to pay a discounted portion (usually 75% of the remaining payments owed) in one lump sum at any time after the first 90 days of the agreement.
• 12-Month Lease allows you to pay off the lease over a 12-month term without buyout fees or penalties.

How long will it take me to pay off?
You may own the property after renting it for 12 months. However, you are only required to make the next renewal payment as long as you wish to keep the property.

When will I own the merchandise?
You own the property once you have met any of the above early payoff options, or if you elect to make all of your renewal payments for 12 months.

How much will this cost me?
The cost to acquire ownership depends on whether or not you exercise one of the early buyout options. The 90-Day Option will cost you $10. The Early Buyout Option allows you to pay a discounted portion (usually 75% of the remaining payments owed) in one lump sum at any time after the first 90 days of the agreement. If you choose to pay off the lease over the 12-month lease term you will pay approximately two times the invoice amount.

What if I change my mind and want to return my items?
You are only required to make your first renewal payment and may return the property at any time thereafter. If you wish to return the property, you may contact Acima to be provided with further instructions.

Can I check my account online?
Yes, you can conveniently access your account online to view your current lease details or make a payment. Simply visit customer.acimacredit.com to get started.

Will this get reported to the credit bureau?
We now report to Experian!

How do I know when a customer gets approved in my store or on my website?
At the time of enrollment, you may request to be alerted via email and/or fax each time an approval is issued.

Can a customer use the approval obtained in my store, at another retailer?
No. Approvals are merchant-specific.

When do I get funded?
We fund within 24 to 48 hours after delivery is confirmed. Funding occurs via ACH directly into your account.

What type of program is it?
Our program is a no-credit-needed lease-to-own program. We are leasing this purchase on behalf of the customer. However, we are doing it in a way that allows the customer to enjoy all of the benefits of a lease, along with the option of purchasing the property from us at a discount, throughout the duration of the lease. The difference between us and other mainstream financing companies is that we don't look at traditional credit scores when we make decisions

How do partial deliveries affect funding?
Because the customer is leasing the merchandise, they must receive all of the items on the invoice before funding takes place.

What if I need to revise a lease that’s already been submitted?
The online portal allows you to cancel and edit the lease, any time prior to funding.

Do I collect the initial payment or does Acima?
The merchant always collects the initial payment, and any additional funds the customer would like to pay at the time of the sale.

How does the customer make payments?
Payments are drafted automatically on the customer's pay date from their checking account. However, customers have the ability to make payments using any payment method on file. If a customer wishes to update their payment method or make additional payments, they simply may contact our Customer Service Department at 801.297.1982. We also provide the flexibility for a customer to check their balance and make payments online.

How are the payment amounts calculated?
Unlike traditional financing, our program is not based upon a set interest rate. We simply purchase the merchandise from the merchant and the customer leases it from us optionally each month. Generally speaking, the customer will pay 17% of the invoice amount per month.

How long will it take the customer to pay off?
All leases end with a transfer of ownership after the scheduled renewal payments for 1 year. However, we offer multiple early payoff options that benefit the customer – resulting in an average lease length of less than 12 months.

Can the customer pay this off early?
We provide two early purchase options to our customers. The first option allows the customer to pay the Acima Cash Price (which is the lease amount) plus $10 within the first 90 days of the agreement. The second option allows the customer to pay a discounted portion (usually 75% of the remaining payments owed) in one lump sum at any time after the first 90 days of the agreement.

What type of marketing and support does Acima offer merchant partners?
Your success is our success, so we’ll work with you to make sure that all of your customers (and potential customers) know that Acima’s program is available, and the best of its kind. We provide extensive marketing support, from posters and banners to table displays and brochures. We also provide online marketing support to make certain that every customer visiting your site can easily apply online.

Why should I offer a no-credit-needed leasing option?
The no-credit-needed market is exploding serving 4.8 million households, and generating $8.5 billion in annual sales (and growing!). If you’re not offering a no-credit-needed program, you’re missing out on customers. Lots of them!

Case Studies

See how Acima is changing the industry. Read the real experiences of our merchants.

Learn More

Find out how Acima can increase revenue and customer satisfaction.