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E-sign Policy

ELECTRONIC RECORD AND SIGNATURE DISCLOSURE

From time to time, Acima Digital, LLC (we, us or Acima) may be required by law to provide to you certain written notices or disclosures. Described below are the terms and conditions for providing to you such notices and disclosures electronically through your email. Please read the information below carefully and thoroughly, and if you can access this information electronically to your satisfaction and agree to these terms and conditions, please confirm your agreement by clicking the "I agree" button at the bottom of this document.

Getting paper copies

At any time, you may request from us a paper copy of any record provided or made available electronically to you by us. For such copies, call Acima’s Customer Service Department at (801) 297-1982. You may request delivery of such paper copies from us by following the procedure described below.

Withdrawing your consent

If you decide to receive notices and disclosures from us electronically, you may at any time change your mind and tell us that thereafter you want to receive required notices and disclosures only in paper format. How you must inform us of your decision to receive future notices and disclosure in paper format and withdraw your consent to receive notices and disclosures electronically is described below.

Consequences of changing your mind

If you elect to receive required notices and disclosures only in paper format, it will slow the speed at which we can complete certain steps in transactions with you and delivering services to you because we will need first to send the required notices or disclosures to you in paper format, and then wait until we receive back from you your acknowledgment of your receipt of such paper notices or disclosures. To indicate to us that you are changing your mind, you must withdraw your consent by calling or emailing our Customer Service Department at (801) 297-1982 or legal@acima.com.

All notices and disclosures will be sent to you electronically

Unless you tell us otherwise in accordance with the procedures described herein, we will provide electronically to you through your email all required notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you during the course of our relationship with you. To reduce the chance of you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required notices and disclosures to you by the same method and to the same address that you have given us. Thus, you can receive all the disclosures and notices electronically or in paper format through the paper mail delivery system. If you do not agree with this process, please let us know as described below. Please also see the paragraph immediately above that describes the consequences of your electing not to receive delivery of the notices and disclosures electronically from us.

How to contact Acima Digital, LLC

You may contact us to let us know of your changes as to how we may contact you electronically, to request paper copies of certain information from us, and to withdraw your prior consent to receive notices and disclosures electronically as follows: To contact us by email send messages to: legal@acima.com

To advise Acima Digital, LLC of your new e-mail address

To let us know of a change in your e-mail address where we should send notices and disclosures electronically to you, you must send an email message to us at legal@acima.com and in the body of such request you must state: your lease number, the last four digits of your social security number, your birthdate, your previous e-mail address, your new e-mail address.

To request paper copies from Acima Digital, LLC

To request delivery from us of paper copies of the notices and disclosures previously provided by us to you electronically, you must call the Customer Service Department at (801) 297-1982. We will bill you for any fees at that time, if any.

To withdraw your consent with Acima Digital, LLC

To inform us that you no longer want to receive future notices and disclosures in electronic format you may:

decline to sign a document from within the RightSignature page, and on the subsequent page, select the check-box indicating you wish to withdraw your consent, or you may; and

call the Customer Service Department at (801) 297-1982 to inform us you wish to sign documents physically; or

send us an e-mail to legal@acima.com and in the body of such request you must state your e-mail, full name, and lease number. The consequences of your withdrawing consent for online documents will be that transactions may take a longer time to process.

Required hardware and software

Browsers

  • The latest stable release of these browsers:

    • Chrome

    • Firefox

    • Microsoft Edge

    • Safari

Recommended screen resolution

  • 1024 x 768

Security settings

  • Allow per session cookies

  • User accessing the Internet behind a Proxy Server must enable HTTP 1.1 settings through a proxy connection

PDF reader

  • Acrobat Reader or similar software might be required to view PDF files.

  • The minimum required PDF version that your PDF reader must be able to open is PDF 1.5.

Mobile signing

  • Apple minimum required iOS versions:

  • iPhone iOS 13.0

  • iPad OS 3.0

  • iPod touch iOS 3.0

  • Android minimum version: 5.0

Chat communication

  • Popups permitted on your browser

These minimum requirements are subject to change. If these requirements change while you have an active relationship with us, and the change creates a material risk that you may not be able to receive disclosures electronically, we will notify you.

Acknowledging your access and consent to receive materials electronically

To confirm to us that you can access this information electronically, which will be similar to other electronic notices and disclosures that we will provide to you, please verify that you were able to read this electronic disclosure and that you also were able to print on paper or electronically save this page for your future reference and access or that you were able to e-mail this disclosure and consent to an address where you will be able to print on paper or save it for your future reference and access. Further, if you consent to receiving notices and disclosures exclusively in electronic format on the terms and conditions described above, please let us know by clicking the "I agree" button below.

Please read the following information:

By signing this document and checking the “I Agree” box, I confirm that:

I have reviewed the information contained in this ELECTRONIC RECORD AND SIGNATURE DISCLOSURE and agree to its terms; and

I can print on paper the disclosure or save or send the disclosure to a place where I can print it, for future reference and access; and

I consent to receive notices, disclosures, authorizations, acknowledgements, and other documents electronically that are required to be provided or made available to me by Acima Digital, LLC, during the course of my relationship with you, and to use electronic signatures in lieu of using physical documents; and

I understand that I am not required to receive notices and disclosures or sign documents electronically. If I prefer not to do so, I may request to receive physical copies and withdraw my consent at any time.